PRIVACY POLICY
This Privacy Policy describes how Velana ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our store, we may collect the following information:
• Your name
• Billing and shipping address
• Payment information
• Email address
• Phone number
• Device and browsing information
This information helps us process orders and improve your shopping experience.
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Provide customer support
• Send order updates and confirmations
• Improve our website and services
• Prevent fraud and ensure security
Sharing Your Information
We only share your information with trusted third-party services necessary to operate our store, such as:
• Payment processors
• Shipping carriers
• Shopify platform services
These partners are required to protect your information.
Cookies
Our website uses cookies to improve site functionality and enhance your browsing experience. Cookies help us remember preferences and understand how visitors interact with our website.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@velanastore.co.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Contact Information
If you have any questions about this Privacy Policy, you can contact us at: